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Quick answers to the most
common questions

Frequently Asked Questions

Q
Is Reliant Dispatch really free?

Yes. Reliant Dispatch membership, load-board access, and the electronic bill-of-lading service are free. We charge no setup, membership, subscription, or platform-use fees, and registration requires no credit card.

Q
Do I have to enter a paid subscription or minimum term?

No. Reliant Dispatch requires no paid subscription or minimum membership term. Our Terms and Conditions govern use of the platform. You may discontinue use at any time and request account closure through our Support page.

Q
Are there any setup or hidden platform fees?

No. Reliant Dispatch charges no setup or hidden platform fees. A carrier, broker, or other third party may charge for transportation or other services under a separate agreement with you.

Q
How do I sign up to become a Reliant Dispatch member?

Select Sign Up for Free and complete the registration process. Submit the verification documents that apply to your business category.

Q
Why do I need to get approved to become a Reliant Dispatch member?

In order to ensure a safe and pleasant experience on Reliant Dispatch, we need to verify that potential members have the proper documents in place for the safety of all members using Reliant Dispatch.

Q
What documents are required to become a Reliant Dispatch member?

For Auto Carriers, we require following documents: USDOT Document, Certificate of Liability Insurance including Cargo, W-9

For Auto Brokers, we require following document: USDOT Document, W-9

For Auto Dealers, we require following document: Dealer License

For All Other Shippers, we require following document: Business License

Q
How can I send/submit required documents to Reliant Dispatch?

Upload the required documents during registration. If you need assistance, contact us through the Support page.

Q
How long does it take to get approved?

It depends on the number of entries we receive, however, you should be approved within a few hours to one business day.

Q
Is the electronic bill of lading free?

Yes. Members may use Reliant Dispatch’s electronic bill-of-lading service without charge, including independently of a load posted on the platform.

Q
What is the best web browser to use Reliant Dispatch?

For the best user experience, we recommend Google Chrome browser, however, all web browsers work perfectly well with Reliant Dispatch.

Q
I really love using Reliant Dispatch, how can I get my friends to join?

Yes, just click on the upper tab that says share with friends to spread the word.

Q
Does Reliant Dispatch have mobile apps?

Yes, we have mobile apps for both iOS and ANDROID for a seamless mobile experience and they are also FREE.

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Reliant Dispatch® provides members with an effective, integrated transportation solution with access to a network of highly-qualified auto transport carriers.